AI Chatbot for E-Commerce
Answer product questions, handle returns, and guide customers to checkout — 24/7, without hiring more support staff. Trained on your actual catalog and policies.
Your customers have questions. Your team is unavailable.
E-commerce support is relentless: "Is this in stock?", "What's your return window?", "Will this fit a size 10?". These questions arrive at 11pm, on weekends, and in the seconds before a customer decides whether to buy. Every unanswered question is a lost sale.
NuovaBot gives instant answers from your own content
- Trains on your product catalog, FAQ, return policy, and shipping information
- Answers in the customer's language — English, Dutch, French, or whatever they write
- Creates a support ticket automatically when a question needs human follow-up
- Embeds as a chat bubble on any store — Shopify, WooCommerce, custom — with one script tag
- Removes 'Powered by NuovaBot' branding on Pro plan for a seamless brand experience
What it looks like
A customer visits your store at 2am wondering if a product is compatible with their model. Instead of waiting 8 hours for an email reply, they ask your chatbot — which answers instantly from your spec sheet. They add to cart. You make a sale you would have lost.
FAQ
Does NuovaBot work with Shopify?▾
Yes. Paste the widget script tag into your Shopify theme and the chat bubble appears on every page. No app store install needed.
How do I get my product data into NuovaBot?▾
Export your product catalog as a CSV or copy your FAQ into a document and upload it. NuovaBot processes it automatically. You can update documents at any time.
What happens when the chatbot cannot answer?▾
You configure a fallback message (e.g. 'I'll create a ticket for you'). The chatbot can automatically create a support ticket and notify your team by email.
Start answering product questions 24/7
Free plan includes 1 chatbot and 25 messages/month — no credit card required.
Start for free →