AI Chatbot for SaaS Companies
Deflect support tickets, onboard users faster, and free your team for the conversations that actually require a human — trained on your product documentation.
Your support queue is full of questions already answered in your docs
"How do I connect the API?", "Where do I find my billing portal?", "Can I export to CSV?" — your team answers these every day. Each one takes 5 minutes. Multiply by 100 tickets a week and you have half an FTE doing work a chatbot could handle instantly.
NuovaBot turns your docs into a self-serve support layer
- Trains on your product documentation, help center articles, and release notes
- Answers how-to questions instantly — no ticket queue, no wait time
- Creates tickets automatically for bugs or issues that need engineering follow-up
- Supports live agent handoff when a customer needs a human — fires a webhook to Crisp, Intercom, or your custom endpoint
- API access (Starter and above) lets you embed the chatbot directly in your product
What it looks like
A new user can't figure out how to set up a webhook. They ask your in-app chatbot, which walks them through the setup steps from your docs in 30 seconds. No ticket opened, no support engineer interrupted. The user succeeds and trusts your product more.
FAQ
Can I embed NuovaBot inside my SaaS product?▾
Yes. Use the JavaScript widget for a floating chat bubble, or call the REST API directly to build a fully custom chat interface inside your product.
Can I train the chatbot on multiple documentation sources?▾
Yes. Upload as many documents as your plan allows. You can mix PDFs, help articles exported as text, release notes, and CSV files — all indexed together.
How does live agent handoff work?▾
When a user asks to speak to a human, the chatbot fires a webhook to your endpoint with the conversation context. You can connect this to Intercom, Crisp, or any custom endpoint.
Start deflecting tickets today
Set up in 10 minutes. Free plan available — no credit card required.
Start for free →